Guide

Customer Service

For questions about your order or any enquiries, please email us at [email protected]

Monday through Friday, between 9am and 6pm (GMT+8).


Make An Order

First, sign up or log in at our log in page. Then you could make an order by checking out your shopping cart. Please make sure you have selected right options (e.g. size, color and quantity) prior to completing the order. Choosing payment methods you prefer, and filled out the information needed. The order confirmation would be sent to you by our system email once your payment has been confirmed.


Password Retrieval 

Customers could retrieve passwords by clicking on the Forgot your password? link at the bottom of the site members login screen.


Payment Methods

We accept card payment, bank transfer and PayPal/


Promo Code

Promo and discount codes may be entered into the dedicated field at checkout and will then be applied to eligible items in your bag. Promo and discount codes can not be combined and can not be applied to previous purchases. The applicable promo code will only apply a discount to eligible items in your cart.


Pre-order items

Selected items are available for pre-order and are marked accordingly. Pre-orders require a 100% deposit at the time of purchase. Once the payment is processed, you will receive an email with tracking information for the shipment. Any other (non-pre-order) items in your order will ship separately.


Employment Opportunities

If you are interested in working at Murph, please send an email to [email protected].